Privacy Policy

What the game stores

You do not need an account to play. The game stores your trail and replay progress, achievements and records, discoveries, in-game currency and supplies, companion and Camp progress, power and cosmetic choices, settings, and chosen language in private storage on your device. The game uses this information to run and save your game. It does not send your progress or save to GLASS Studios.

Settings also lets you export a local save file or choose a file to import. The file contains your local profile and language choice, but not your Google Play purchase or an interrupted-trail checkpoint. You choose where the exported file is saved through Android's file picker. That storage provider may sync the file under its own practices. GLASS Studios does not receive the file.

The game has no advertising, GLASS Studios account, or GLASS Studios game server. It does not send your saved game to GLASS Studios. Optional Google Play Games cloud saving and Google Play Billing diagnostics are described below. Android and Google Play may also process information for their own services under their own terms and privacy policies.

Android backup

Android backup is enabled. The game allows Android to include only the saved profile, chosen language, and a small file recording your cloud-save setting in a cloud backup or a direct transfer to another device. Whether a backup runs, where it is stored, and whether it is restored depend on Android, your device, your Google account, and your backup settings. Android and Google manage those copies; the game cannot view or manage them. Eligible Google backups may be end-to-end encrypted when the device and backup settings support it, but this does not apply to every backup.

The game uses Android's newer backup rules on Android 12 and later, and compatible rules on older versions, to limit transfers to those preferences. Interrupted-trail checkpoints and the separate local status marker for a Google Play purchase are stored in an area Android excludes from backup. After reinstalling, the game checks Google Play again to restore a purchase.

Optional Google Play Games cloud saving

Cloud saving is off until you choose to connect it in Settings or from a cloud-save prompt. If you turn it on, the game sends a copy of your stable profile progress and chosen language to Google Play Games Saved Games, linked to the Play Games account signed into this game. This can restore your progress after reinstalling or on another device signed into the same Play Games account. Interrupted-trail checkpoints and the local Google Play purchase marker are not included. GLASS Studios does not receive the cloud save. Google may process a Play Games gamer identity, such as a gamertag or avatar, and service analytics and diagnostics under its own privacy policy. You can turn off sync and delete this game's cloud save in Settings. If the device is offline or disconnected, deletion stays pending until it reconnects. This deletes the game's saved progress, not your Play Games profile or Google Play purchase.

When you are signed in to Google Play Games, the game also sends achievement progress and unlocks to Google Play Games automatically, even if cloud saving is off. You can manage Play Games data through Google Play Games. This is separate from deleting the cloud save.

Google Play purchases

After Trail 25, you can buy a one-time unlock through Google Play. Google Play handles checkout, payment credentials, and its transaction records. The game receives the product and purchase status it needs to grant or restore access. For a completed purchase, the game sends the purchase token back to Google Play to acknowledge the transaction. The token is used in memory, is not saved by the game, and is not sent to a GLASS Studios server. The game keeps only a small local yes-or-no unlock status marker, which Android backup excludes.

Google Play may make order or transaction information available to GLASS Studios through Play Console for purchase administration and support. The game does not receive your card or bank details. Restore Purchase checks the Google Play account that made the purchase. Google's own privacy policy applies to information Google handles for Play services and payment processing.

The Google Play Billing Library also automatically sends technical diagnostics to Google when it performs billing operations. These may include the Billing Library and app versions, Android version, device manufacturer and model, device software or build details, and technical details such as the billing operation, its result, and timing. Google receives these as part of providing and diagnosing Google Play Billing. GLASS Studios does not receive these diagnostics; they do not include your saved game or trail progress. Google handles them under its own privacy policies.

Website and support

The Privacy Policy link in the game opens this policy on the GLASS Studios website in your browser. When you visit the site, its hosting and website services may receive standard connection details such as your IP address, browser information, and the page requested. The website's own privacy information applies to that visit.

If you email GLASS Studios, the publisher receives your email address, message, attachments, and any details you choose to include. The publisher uses that information to answer your request and keep appropriate support records. Google may process the email through its Gmail service under Google's own terms and privacy policy. Please include only information needed for your enquiry.

Retention, deletion, and security

Your local save and settings remain on the device until you clear the game's storage or uninstall it. Android may restore an eligible backed-up profile later; manage or remove device backups in Android settings. An interrupted-trail checkpoint is removed after a trail result is saved, when it cannot be safely resumed, or when app storage is cleared or the game is uninstalled. The local Google Play status marker is also removed when app storage is cleared or the game is uninstalled. The purchase itself remains with Google Play and can be restored using the purchasing account.

Google Play Games keeps an enabled cloud save with the account until you delete it in Settings or use your Play Games data controls. In-game deletion needs a connection; if you are offline, the request remains pending and the game retries when you reconnect. Uninstalling or clearing local game storage does not itself remove the cloud copy.

The game keeps its local files in Android's private app storage. Google Play Games, Google Play Billing, Android backup, the website host, and Gmail apply their own security and retention practices to information they handle. GLASS Studios does not operate an account or game server that stores player progress.

Contact

The Tenfold Gate for Android is published by GLASS Studios. For privacy questions or requests, email glassstudiosgames+tenfoldgate@gmail.com or visit www.acedom.net.